Why We Don't Repair Ink Jet Machines

When first introduced, prices on ink jet printers were much more expensive than they are today. Therefore, it was worth it for the manufacturer to support them. Unfortunately, we now live in a "throw away" society. Your printer breaks, just throw it away and get a new one, right?

That is right - now. However, you can see where it makes it extremely unprofitable for a manufacturer to want to support it's low end products.

We don't refuse to repair ink jet models because we don't want to repair them. We refuse to repair them because either we usually can't or it's just not worth it to the customer. Most manufacturers no longer make, stock or sell parts for ink jet printers. Additionally they offer absolutely no technical support. We can't blame them - consumers demanded cheap, throw away machines and that's what they got - cheap, throw away products with expensive ink cartridges.

Did they win?

Unfortunately, it's a no win situation and it's probably not going to change anytime soon. All we can do is give you the same advice we give everyone else, so here it is:

A $400 model can not be repaired any more than a $49 model can. When buying a new ink jet, buy the cheapest model that is going to do what you need it to do, get through the warranty period and when it breaks, buy another one.

Also, keep in mind that most of these models can not be repaired - DO NOT stock alot of extra ink cartridges as they will probably not be compatible with your next machine.